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How two first-time founders built the systems and culture to lead a fast-growing tech company

They had funding, momentum, and brilliant products—what they didn’t have was a way to lead 50 people through it.

 
Client

High-Growth 
Tech Company

50+ Employees Served


The Challenge

When this tech company came to us, they were moving fast—and the pressure was building. Their CEO and President, both brilliant and deeply committed, had transitioned from engineering and academia into leading a growing team of 50+ without prior experience running a company. As the pace accelerated, cracks emerged: roles were blurred, expectations unclear, and the culture increasingly reactive. When a key team member resigned, they knew something had to shift.

Our Approach

They didn’t need theory—they needed a partner who could move fast and meet them in real time. We met weekly with the CEO and President to work through live challenges while building foundational systems for leadership and culture. Using tools like the Predictive Index and Leadership Circle, we helped them understand how their leadership styles were shaping the organization. We clarified decision-making, established planning rhythms, supported key hires, and guided tough conversations—all tailored to the speed and complexity of their growth.

The Transformation

Leap’s coaching, tools, and hands-on partnership with the CEO and President helped them grow into confident organizational and people leaders. They didn’t just learn how to manage a company. They built frameworks for planning, hiring, and decision-making and staff development—along with the leadership mindset to create a culture people want to be part of. With Leap guiding annual planning, they’ve taken ownership of their own quarterly rhythms. Communication is clearer. Trust is stronger. And the organization is no longer just surviving high growth—they are skillfully navigating it. What began as a moment of crisis became a turning point. And today, this high-growth tech company continues to partner with Leap for the clarity and structure that helps their business scale without sacrificing their people.

 

“You weren’t just consultants—you were in it with us. We needed help fast, and you brought clarity, structure, and support when we had none. Now, our people are more engaged and we can scale efficiently. We’re better leaders because of it.”


- President, COO 

The Transformation 

Before 

❌ Two founders navigating organizational leadership for the first time

❌ Unclear roles, mounting tension, and reactive decisions

❌ Underdeveloped systems for planning, communication, & feedback

❌ Team unsure how to prioritize or move initiatives forward

❌ Culture struggling to keep up with the speed of growth

After 

✅ Aligned leadership with shared vision and clear responsibilities

✅ Defined decision-making structure and stronger communication

✅ Embedded rhythms for planning, feedback, and accountability

✅ Confident prioritization and execution across the team

✅ A healthier, more resilient culture that supports fast growth

Scope of work

  • Executive coaching for CEO and President

  • Leadership alignment and role clarity

  • Predictive Index + Leadership Circle diagnostics

  • Planning + accountability systems

  • Hiring support

  • Ongoing strategic partnership

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